If Detroit’s economic history is a guide, the closing of Nordstrom’s massive department store in downtown San Francisco possibly means San Francisco has reached the point of no return. The two cities already share much in common.
Death of a Car Salesman
The future of car dealerships is in doubt. Until last week, I was the among the few who regretted their passing.
10 Companies That Make Me Happy
Happy people supposedly think happy thoughts. So as an experiment, instead of stewing about the decline of customer service while waiting on hold and listening to the dreaded, “Due to heavier call volume” message, I challenged myself to name 10 companies I enjoy doing business with.
The envelopes please …
On Being an Erewhon Thief Suspect
This afternoon I was falsely accused of trying to steal from one of the trendiest food emporiums in Los Angeles. It wasn’t a very good feeling.
The Tragedy of Starbucks
Visiting my neighborhood Starbucks store early yesterday morning I was asking myself, “How does this company stay in business?”
California’s Inept Pandemic Response
I’m no Dr. Fauci, but it seems obvious why Los Angeles is faring so badly from the Covid pandemic.
R.I.P. Bed Bath & Beyond
I’ve had a soft spot for Bed Bath & Beyond since an ex-girlfriend took me there to buy sheets there some two decades ago. It was before the ubiquitous age of Amazon, and I was delighted to find a wide assortment of household products at great prices in a free-standing…