My commentary in support and solidarity with the countless Air Canada passengers in 222 cities on six continents who found themselves in travel hell these past few weeks. Maybe it’s time Canadians rebelled against corporate monopolies that exploit their tolerance and good nature.
If it were not for an understanding supervisor, this post would be a rant about Delta Air Lines and its deceptive reservation policies. Thanks to the supervisor, I understand Delta’s duplicity, and I appreciate its willingness to make things right. Unlike United and some other competitors, Delta isn’t devoid of…
I’m a journalist and television pilot writer. I previously was president of a New York City-based PR and crisis communications firm. Earlier, I was a business reporter with major newspapers in the U.S. and Canada. I also worked as an advertising copywriter. Born and raised in Toronto, I’ve lived in London (the one famous for snowsqualls), Montreal, Boston, Detroit, New York, San Francisco, and Marin County. I post regularly on LinkedIn and can be reached at: