Most U.S. companies pay lip service to how much they care about their employees and customers. The In-N-Out burger chain is one of the few I know of that really means it.
I’m a journalist and television pilot writer. I previously was president of a New York City-based PR and crisis communications firm. Earlier, I was a business reporter with major newspapers in the U.S. and Canada. I also worked as an advertising copywriter. Born and raised in Toronto, I’ve lived in London (the one famous for snowsqualls), Montreal, Boston, Detroit, New York, San Francisco, and Marin County. I post regularly on LinkedIn and can be reached at: